Application support

Help with your BPS companion application.

Use the client portal for project-specific support, or email BPS with the app name, device, operating-system version, and a short description of what happened.

Before contacting support

  • Include the app name and affected task
  • Include the device and operating-system version
  • Do not email passwords, recovery codes, payment-card information, or sensitive record contents
  • New features and provider changes may require separate scope and approval